"As sales of recorded music plummet, live shows are supposed to save the music industry. Maybe so. But who will save the fans — beleaguered by scalpers, high ticket prices, and insane 'service' fees? Budnick and Baron explain how we got to this sorry pass, and what will have to happen before we get through it. Music lovers both, they're on the side of concert goers, who pay the bills and deserve more for their dollar and devotion."

— Anthony DeCurtis, contributing editor, Rolling Stone